ProductivityNOW Assurance is IMAGINiT’s most inclusive and comprehensive enterprise offering. It provides access to support via phone, email, live chat/remote desktop streaming as well as an online knowledge base for troubleshooting issues, and complete access to IMAGINiT’s video enhanced eLearning courses from our sister company ASCENT, an Autodesk Authorized Publisher.
It also includes exclusive invitations to our regular lecture series as well as the opportunity for a complementary Autodesk software utilization analysis.
This offering is available for large organizations having 40+ seats of Autodesk software.
Benefits of ProductivityNOW Assurance:
- Live access to experts. 12/5 access to our support experts via toll-free phone, email and web with live chat/remote desktop streaming as well as an online knowledge base for troubleshooting issues.
- 24/7 access to IMAGINiT’s eLearning resources. Users have around the clock access to our entire searchable library of self-paced video enhanced, eLearning courses, instructional videos, quizzes and more. Videos explain both the “how” and the “why,” while practice exercises reinforce learning. New eLearning content is continually added and updated with each product release and is automatically available to ProductivityNOW Assurance customers.
- 24/7 access to IMAGINiT’s ProductivityNOW Portal. ProductivityNOW Assurance customers can also use the ProductivityNOW Portal to submit and monitor the status of cases, look up detailed case reports, and search the Knowledgebase for solutions that will keep projects moving.
- Unlimited educational resources. The portal also offers access to IMAGINiT’s entire library of white papers, videos, tips and tricks, and webcasts.
- Access to our live lecture series. Join us for our live lecture series created especially for our ProductivityNOW Assurance clients.
- Autodesk Client Software Utilization Analysis Service, a complimentary assessment of your organization’s installed software, network license usage to help plan for the future.