ProductivityNOW Flextime offers hourly blocks of time that can be used for phone, email, and online support.
ProductivityNOW Flextime is a cost-effective way to provide specialized expert support that helps clients maximize their productivity.
Features of ProductivityNOW Flextime:
- Live access to experts - 12/5 access to our dedicated team of support experts via a toll-free phone number, email, and our website, which features live chat and remote desktop streaming capabilities
- Access to our online knowledgebase of frequent support questions and answers for troubleshooting issues or file review
- Ideal option for both IT and software end users
- IT support usually focuses on software deployment and installation or server-based applications, like data management
- End-user support typically emphasizes issue resolution or education on a particular function or process